We not only clarify the QCD (Quality, Cost and Delivery) before accepting an order but also maintain continuous link with our partners throughout the value chain to ensure customer satisfaction.
Mr. Tanmay Sahni, our Business Development & Sales head is now stationed in the United States to ensure seamless coordination with our clients. He is also the point of contact for our EMEA clients and shall make routine visits to maintain key relationships.
Alongwith samples you will come across during an in person meeting, ensuring consistent order quality (in alignment with the samples) is our prime responsibility.
For clients who choose to present their own designs, we maintain top notch confidentiality to ensure our personal goodwill as well as our overall relationship with clients such as you.
We take pride in using ethically sourced material and empowering women throughout the production process. Above that, it is our newest director Tanmay Sahni’s personal goal to host a retreat abroad for staff members who have never witnessed the culture of places where their crafted Rugs are purchased and used.